Renaissance Learning incident

Renaissance Next for Teachers Slow Load Times

Minor Resolved View vendor source →

Renaissance Learning experienced a minor incident on September 4, 2024 affecting Renaissance Next for Teachers, lasting 5h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2024, 04:11 PM UTC
Resolved
Sep 04, 2024, 09:30 PM UTC
Duration
5h 19m
Detected by Pingoru
Sep 04, 2024, 04:11 PM UTC

Affected components

Renaissance Next for Teachers

Update timeline

  1. monitoring Sep 04, 2024, 04:11 PM UTC

    We experienced an issue on the Renaissance Next platform where some users may have experienced slower than normal load times. A fix has already been put in place and we are starting to see load times begin to normalize. We are continuing to monitor the situation.

  2. resolved Sep 04, 2024, 09:30 PM UTC

    Load times have normalized.