Renaissance Learning incident

Renaissance Next - Service Degredation

Minor Resolved View vendor source →

Renaissance Learning experienced a minor incident on October 7, 2024 affecting Renaissance Next for Teachers, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2024, 02:12 PM UTC
Resolved
Oct 07, 2024, 02:50 PM UTC
Duration
37m
Detected by Pingoru
Oct 07, 2024, 02:12 PM UTC

Affected components

Renaissance Next for Teachers

Update timeline

  1. investigating Oct 07, 2024, 02:12 PM UTC

    Some users are reporting Renaissance Next is running in degraded performance mode. Users are still able to access their application links but may see an error message when accessing the Renaissance Next home page. Our engineering team is aware of the issue and is actively working to determine the root cause.

  2. resolved Oct 07, 2024, 02:50 PM UTC

    The issue has been resolved and Renaissance Next is back to full functionality. Thank you for your patience while we worked to resolve this issue.