Renaissance Learning incident

Misalignment between Academic Session Dates & Goals (AR & Star)

Minor Resolved View vendor source →

Renaissance Learning experienced a minor incident on October 2, 2024 affecting Accelerated Reader and Star Assessments, lasting 5d 19h. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2024, 07:01 PM UTC
Resolved
Oct 08, 2024, 02:08 PM UTC
Duration
5d 19h
Detected by Pingoru
Oct 02, 2024, 07:01 PM UTC

Affected components

Accelerated ReaderStar Assessments

Update timeline

  1. investigating Oct 02, 2024, 07:01 PM UTC

    We are currently investigating an issue effecting AR & Star where some customers may see a misalignment between Academic Session Dates & Goals.

  2. monitoring Oct 02, 2024, 07:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 08, 2024, 02:08 PM UTC

    This incident has been resolved.