Renaissance Learning incident

504 Gateway Time-Out Error When Signing Into Online Testing and Student Portal

Major Resolved View vendor source →

Renaissance Learning experienced a major incident on November 14, 2024 affecting DnA, lasting 19h 51m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2024, 06:26 PM UTC
Resolved
Nov 15, 2024, 02:17 PM UTC
Duration
19h 51m
Detected by Pingoru
Nov 14, 2024, 06:26 PM UTC

Affected components

DnA

Update timeline

  1. investigating Nov 14, 2024, 06:26 PM UTC

    We are currently investigating this issue.

  2. identified Nov 14, 2024, 06:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 14, 2024, 09:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 15, 2024, 02:17 PM UTC

    This incident has been resolved.