Renaissance Learning incident

FastBridge - Errors when attempting to view Progress Monitoring Reports & Student at a Glance Report

Minor Resolved View vendor source →

Renaissance Learning experienced a minor incident on December 6, 2024 affecting FastBridge, lasting 2d 21h. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2024, 04:12 PM UTC
Resolved
Dec 09, 2024, 01:32 PM UTC
Duration
2d 21h
Detected by Pingoru
Dec 06, 2024, 04:12 PM UTC

Affected components

FastBridge

Update timeline

  1. investigating Dec 06, 2024, 04:12 PM UTC

    We are currently investigating this issue.

  2. identified Dec 06, 2024, 05:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 06, 2024, 09:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 09, 2024, 01:32 PM UTC

    This incident has been resolved.