Renaissance Learning incident

View Assessments page unavailable in DnA

Notice Resolved View vendor source →

Renaissance Learning experienced a notice incident on January 8, 2025 affecting DnA, lasting 4h 17m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2025, 09:33 PM UTC
Resolved
Jan 09, 2025, 01:50 AM UTC
Duration
4h 17m
Detected by Pingoru
Jan 08, 2025, 09:33 PM UTC

Affected components

DnA

Update timeline

  1. investigating Jan 08, 2025, 09:33 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 08, 2025, 10:21 PM UTC

    Customers were occasionally shown an "Oops Looks like something went wrong" error when accessing the View Assessments page and other features of DnA. A fix has been implemented and we are monitoring the results.

  3. resolved Jan 09, 2025, 01:50 AM UTC

    This incident has been resolved.