Renaissance Learning incident

Some users cannot login to Renaissance Growth Platform (RGP)

Minor Resolved View vendor source →

Renaissance Learning experienced a minor incident on January 14, 2025 affecting Renaissance Growth Platform (RGP), lasting 9h 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2025, 06:13 PM UTC
Resolved
Jan 15, 2025, 03:48 AM UTC
Duration
9h 34m
Detected by Pingoru
Jan 14, 2025, 06:13 PM UTC

Affected components

Renaissance Growth Platform (RGP)

Update timeline

  1. identified Jan 14, 2025, 06:13 PM UTC

    Some users who login to Renaissance products using the Renaissance Growth Platform (RGP) cannot login. The issue has been identified and we are in the process of resolving.

  2. resolved Jan 15, 2025, 03:48 AM UTC

    This incident has been resolved.