Renaissance Learning incident

Online Testing Failing to Load

Major Resolved View vendor source →

Renaissance Learning experienced a major incident on February 14, 2025 affecting DnA, lasting 6h 15m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2025, 01:50 PM UTC
Resolved
Feb 14, 2025, 08:06 PM UTC
Duration
6h 15m
Detected by Pingoru
Feb 14, 2025, 01:50 PM UTC

Affected components

DnA

Update timeline

  1. investigating Feb 14, 2025, 01:50 PM UTC

    Students are not able to access assessments and teachers/administrators are unable to preview assessments in DnA.

  2. identified Feb 14, 2025, 02:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 14, 2025, 03:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 14, 2025, 08:06 PM UTC

    This incident has been resolved.