Renaissance Learning incident
myIGDIs, myON, DnA, Nearpod, SchoolCity, StarPhonics, and eduCLIMBER: Potential Maintenance Today
Renaissance Learning is currently experiencing a major incident affecting DnA and eduCLIMBER and 1 more component, which began 6h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Oct 21, 2026, 01:09 PM UTC
We are assessing an industry-wide software security vulnerability that may require preventative maintenance on myIGDIs, myON, DnA, Nearpod, SchoolCity, StarPhonics, and eduCLIMBER today, October 21. We want to provide advance notice to schools and districts planning to use these products. If maintenance is necessary, it may occur on short notice and could temporarily interrupt access to one or more of these products. We will share updates as we confirm which products require maintenance, including timing and expected duration when available. Thank you for your patience as we work to protect the security and reliability of our services.
- investigating Oct 21, 2026, 03:06 PM UTC
Update: As part of our preventative maintenance, DnA, eduCLIMBER, myIGDIs, and Star Phonics are currently unavailable. We do not yet have an estimated time for when access will be restored. SchoolCity remains available, but LTI integrations and Personalized Review Assessments (PRAs) have been temporarily taken offline. We will continue to update this page as maintenance progresses and additional information becomes available.
- identified Oct 21, 2026, 03:45 PM UTC
Update: As previously announced, we are responding to a global PHP security vulnerability (pHp is a software tool used by many web-based programs globally) impacting software platforms worldwide, including some Renaissance products. Due to this issue, myON and Nearpod are currently unavailable in addition to DnA, eduCLIMBER, myIGDIs, and Star Phonics. We do not yet have an estimated time for when access will be restored.
- identified Oct 21, 2026, 04:05 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 21, 2026, 04:40 PM UTC
Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software platforms worldwide, including some Renaissance products. Due to this issue, GL Ready is currently unavailable in addition to myON, Nearpod, DnA, eduCLIMBER, myIGDIs, and Star Phonics. We do not yet have an estimated time for when access will be restored. Also, due to the unavailability of myON and Nearpod, some features of Renaissance Intelligence and Renaissance Next are unavailable including Lessons, Library and some Reading activities.