Relevance AI incident

US region outage due to dat...

Resolved after 1 hour 25 minutes, affecting section-255947 (US API), on December 3, 2025.

investigating Dec 03, 2025, 01:53 AM UTC

Our US region database suffered an outage at 1:53AM UTC on Wednesday 3rd December. At this time, it appears that our database provider was affected by a hardware outage that took our service offline during this period. We are following up with the provider and will post more updates as they become available.

Started
Dec 03, 2025, 01:53 AM UTC
Resolved
Dec 03, 2025, 03:18 AM UTC
Duration
1h 25m
Detected by Pingoru
Dec 03, 2025, 01:53 AM UTC

Affected components

section-255947 (US API)

Update timeline

  1. investigating Dec 03, 2025, 01:53 AM UTC

    Our US region database suffered an outage at 1:53AM UTC on Wednesday 3rd December. At this time, it appears that our database provider was affected by a hardware outage that took our service offline during this period. We are following up with the provider and will post more updates as they become available.

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