Relevance AI incident

New chats are degraded in EU region

Minor Vendor's status page →

Resolved on January 5, 2026, affecting section-246798 (Agent Builder) and section-246798 (Agent Builder).

resolved Jan 05, 2026, 11:02 PM UTC

We've identified an a database performance issue affecting creation of chats and deployed a fix. The platform has recovered.

Started
Jan 05, 2026, 11:02 PM UTC
Resolved
Jan 05, 2026, 11:02 PM UTC
Duration
–
Detected by Pingoru
Jan 05, 2026, 11:02 PM UTC

Affected components

section-246798 (Agent Builder)section-246798 (Agent Builder)

Update timeline

  1. resolved Jan 05, 2026, 11:02 PM UTC

    We've identified an a database performance issue affecting creation of chats and deployed a fix. The platform has recovered.

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