Relevance AI incident
Unable to add custom filtering for knowledge tools
Resolved after 3 hours 9 minutes, affecting Application (Agent Builder) and Application (Agent Builder), on March 27, 2026.
We have deployed the fix to production and have verified custom filtering for knowledge tool steps has been restored. Apologies for the inconvenience.
Affected components
Update timeline
- investigating Mar 27, 2026, 12:39 AM UTC
Our tool builder has removed the option for applying custom filters to knowledge tool steps. We have found the root cause and the team are implementing a fix. Workaround: You can still apply customer filters by switching to manual edit mode for the filter value.
- resolved Mar 27, 2026, 03:48 AM UTC
We have deployed the fix to production and have verified custom filtering for knowledge tool steps has been restored. Apologies for the inconvenience.
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