Relevance AI experienced a minor incident on March 27, 2026 affecting Application (Agent Builder), lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Application (Agent Builder)
Update timeline
- investigating Mar 27, 2026, 12:39 AM UTC
Our tool builder has removed the option for applying custom filters to knowledge tool steps. We have found the root cause and the team are implementing a fix. Workaround: You can still apply customer filters by switching to manual edit mode for the filter value.
- resolved Mar 27, 2026, 03:48 AM UTC
We have deployed the fix to production and have verified custom filtering for knowledge tool steps has been restored. Apologies for the inconvenience.