Resolved after 7 hours 35 minutes, affecting Chains (TON), on September 27, 2026.
This incident is now resolved and all systems are operating normally. Transactions affected during the incident have been completed or refunded. If you believe a transaction is still affected, please contact support at support.relay.link "support.relay.link": http://support.relay.link.
Affected components
Update timeline
- investigating Sep 27, 2026, 08:45 AM UTC
We’re investigating an issue affecting some transactions to TON. We will share another update when more information is available.
- monitoring Sep 27, 2026, 02:18 PM UTC
TON deposits and withdrawals have been re-enabled as of 14:04 UTC. A fix has been applied and service is recovering. We are monitoring to confirm full resolution. Transactions delayed during the incident are being processed.
- resolved Sep 27, 2026, 04:20 PM UTC
This incident is now resolved and all systems are operating normally. Transactions affected during the incident have been completed or refunded. If you believe a transaction is still affected, please contact support at support.relay.link "support.relay.link": http://support.relay.link.
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