Resolved after 23 hours 56 minutes, affecting Chains (Bitcoin), on October 17, 2026.
A fix has been applied and service is recovering. We are monitoring to confirm full resolution. Transactions delayed during the incident are being processed.
Affected components
Update timeline
- investigating Oct 17, 2026, 06:39 PM UTC
We are investigating degraded service affecting some Bitcoin origin transactions. We will share another update when more information is available.
- monitoring Oct 17, 2026, 06:50 PM UTC
A fix has been implemented and Bitcoin origin transactions are processing normally again. We are monitoring to confirm full recovery.
- identified Oct 17, 2026, 07:54 PM UTC
We have identified the cause of this incident and are working on a fix. We will post another update as the fix rolls out.
- monitoring Oct 18, 2026, 02:09 AM UTC
A fix has been applied and service is recovering. We are monitoring to confirm full resolution. Transactions delayed during the incident are being processed.
- resolved Oct 18, 2026, 06:36 PM UTC
This incident is now resolved and all systems are operating normally.
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