Reepay incident
Acquirer Elavon (native) communication errors
Affected components
Elavon (native)
Update timeline
- investigating Feb 19, 2026, 07:28 AM UTC
We are currently experiencing a connectivity issue with Elavon (native). We are investigating the issue with Elavon.
- identified Feb 19, 2026, 07:55 AM UTC
The root cause of the incident has been identified. We are working on a fix with Elavon.
- monitoring Feb 19, 2026, 08:13 AM UTC
A fix has been deployed, and we are now seeing normal transaction processing. We will continue to monitor the situation and work with Elavon to determine the root cause of the incident.
- resolved Feb 19, 2026, 08:24 AM UTC
This incident has been resolved.
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