Reepay incident
Mastercard Secure Card on File is experiencing problems
Resolved after 2 hours 44 minutes, affecting Mastercard Secure Card on File, on September 3, 2026.
Mastercard has resolved the issue. We have been in ongoing contact with them throughout, but no root cause has been provided. We will continue to pursue an explanation.
Affected components
Update timeline
- investigating Sep 03, 2026, 03:03 PM UTC
We are currently seeing timeout and processing errors in our communication with Mastercard. This affects new sign-ups and card-on-file transactions using Mastercard cards. Merchants may see failed or delayed authorizations, and cardholders may be unable to complete card registration. Other card schemes are unaffected.
- resolved Sep 03, 2026, 05:48 PM UTC
Mastercard has resolved the issue. We have been in ongoing contact with them throughout, but no root cause has been provided. We will continue to pursue an explanation.
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