Resolved after 5 hours 41 minutes, affecting Nets and Swedbank (Nets) and 1 more, on May 21, 2026.
We are continuing to monitor for any further issues.
Affected components
NetsSwedbank (Nets)Elavon (Nets)Bambora (Nets)Valitor (Nets)
Update timeline
- investigating May 21, 2026, 07:34 AM UTC
Nets authentications are currently experiencing problems. We are investigating the issue.
- identified May 21, 2026, 01:03 PM UTC
The announced fix from Nets did not apply to online payments, apparently
- identified May 21, 2026, 01:05 PM UTC
We are aware that Nets has communicated that the issue is resolved; however, our monitoring still indicates issues with online payments.
- monitoring May 21, 2026, 01:13 PM UTC
We are still monitoring the situation closely
- monitoring May 21, 2026, 01:13 PM UTC
We are continuing to monitor for any further issues.
- resolved May 21, 2026, 01:16 PM UTC
This incident has been resolved.
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