Reducto experienced a minor incident on August 13, 2026 affecting Parsing, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Parsing
Update timeline
- investigating Aug 13, 2026, 05:40 PM UTC
Status: Investigating We are investigating elevated latency on the parse API. Some parse jobs take longer than normal to complete. Affected components Parsing (Degraded performance)
- resolved Aug 13, 2026, 06:10 PM UTC
Status: Resolved We corrected a misconfiguration in our GPU inference fleet. Parse latency returned to normal levels. Affected components Parsing (Operational)