Reducto incident
Degraded Performance on a small percentage of jobs
Reducto experienced a minor incident on April 8, 2026 affecting Parsing and Studio and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 08, 2026, 03:21 AM UTC
Status: Investigating A small percentage of jobs errored out due to elevated errors with our inference services Affected components Parsing (Degraded performance) Extraction (Degraded performance) Studio (Operational)
- identified Apr 08, 2026, 03:55 AM UTC
Status: Identified The root cause was identified and the inference change was reverted. Affected components Parsing (Degraded performance) Extraction (Degraded performance) Studio (Operational)
- monitoring Apr 08, 2026, 03:57 AM UTC
Status: Monitoring An updated deployment has restored service for all new jobs. Affected components Studio (Operational) Parsing (Degraded performance) Extraction (Degraded performance)
- resolved Apr 08, 2026, 04:00 AM UTC
Status: Resolved All inference services restored. New jobs will continue to succeed. Affected components Parsing (Operational) Extraction (Operational) Studio (Operational)