Reducto incident

Elevated endpoint latency

Minor Resolved View vendor source →

Reducto experienced a minor incident on June 16, 2026 affecting Parsing and Extraction, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 05:54 PM UTC
Resolved
Jun 16, 2026, 05:54 PM UTC
Duration
Detected by Pingoru
Jun 16, 2026, 05:54 PM UTC

Affected components

ParsingExtraction

Update timeline

  1. investigating Jun 16, 2026, 05:16 PM UTC

    Status: Investigating Upstream inference provider is experiencing partial outage leading to elevated latency Affected components Parsing (Degraded performance) Extraction (Degraded performance)

  2. identified Jun 16, 2026, 05:28 PM UTC

    Status: Identified The upstream inference provider is showing initial signs of recovery. We continue to process the backlog of jobs submitted. Affected components Parsing (Degraded performance) Extraction (Degraded performance)

  3. monitoring Jun 16, 2026, 05:32 PM UTC

    Status: Monitoring Backlog of jobs should now be processed. We continue to monitor the queue to ensure optimal latency with inference. Affected components Parsing (Operational) Extraction (Operational)

  4. resolved Jun 16, 2026, 05:54 PM UTC

    Status: Resolved Services should now be fully restored. Affected components Parsing (Operational) Extraction (Operational)