Reducto incident

Degraded performance on parse with use_checkboxes

Minor Resolved View vendor source →

Reducto experienced a minor incident on June 11, 2026 affecting Parsing, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 08:47 PM UTC
Resolved
Jun 11, 2026, 08:47 PM UTC
Duration
Detected by Pingoru
Jun 11, 2026, 08:47 PM UTC

Affected components

Parsing

Update timeline

  1. investigating Jun 11, 2026, 08:43 PM UTC

    Status: Investigating /parse with config use_checkboxes set to true are failing Affected components Parsing (Degraded performance)

  2. identified Jun 11, 2026, 08:43 PM UTC

    Status: Identified identified and reverting deploy Affected components Parsing (Degraded performance)

  3. monitoring Jun 11, 2026, 08:44 PM UTC

    Status: Monitoring monitoring fix Affected components Parsing (Degraded performance)

  4. resolved Jun 11, 2026, 08:47 PM UTC

    Status: Resolved recovered - a portion of parse requests from 1330-1343 PST failed, all operational now Affected components Parsing (Operational)