Reducto incident
Investigating degraded performance on Reducto's API
Reducto experienced a minor incident on May 8, 2026 affecting Parsing and Extraction, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 08, 2026, 12:02 AM UTC
Status: Investigating Reducto's API is experiencing latency degradation due to a downstream cloud provider issue (https://status.modal.com/). We are investigating actively. Affected components Parsing (Degraded performance) Extraction (Degraded performance)
- monitoring May 08, 2026, 12:07 AM UTC
Status: Monitoring The cloud provider remediated the issue and we are monitoring. https://status.modal.com/incident/890522 Affected components Parsing (Operational) Extraction (Operational)
- monitoring May 08, 2026, 12:48 AM UTC
Status: Monitoring Degraded performance, affected by AWS outage, monitoring. Affected components Parsing (Degraded performance) Extraction (Degraded performance)
- resolved May 08, 2026, 04:03 AM UTC
Status: Resolved We are seeing full recovery. Affected components Extraction (Operational) Parsing (Operational)