Reducto incident

Investigating Elevated Error Rates

Minor Resolved View vendor source →

Reducto experienced a minor incident on May 6, 2026 affecting Parsing and Extraction, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 11:24 PM UTC
Resolved
May 06, 2026, 11:24 PM UTC
Duration
—
Detected by Pingoru
May 06, 2026, 11:24 PM UTC

Affected components

ParsingExtraction

Update timeline

  1. investigating May 06, 2026, 10:43 PM UTC

    Status: Investigating Investigating elevated error rates in EU region. Affected components Parsing (Partial outage) Extraction (Partial outage)

  2. monitoring May 06, 2026, 10:54 PM UTC

    Status: Monitoring Errors have subsided. We're continuing to monitor to verify. Affected components Parsing (Operational) Extraction (Operational)

  3. resolved May 06, 2026, 11:24 PM UTC

    Status: Resolved Resolved. Affected components Parsing (Operational) Extraction (Operational)