Redtail experienced a minor incident on March 10, 2026 affecting Redtail CRM, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Redtail CRM
Update timeline
- investigating Mar 10, 2026, 11:48 PM UTC
We are aware that some users are experiencing 500 errors when logging into the CRM. Our team is actively investigating this issue.
- resolved Mar 11, 2026, 12:13 AM UTC
The issue causing 500 errors during CRM login has been fully resolved. Users should now be able to log in and access the CRM without any errors. Thank you for your patience as our team worked to restore access. If you experience any continued issues, please reach out to our support team for assistance.