Redtail experienced a minor incident on March 25, 2026 affecting Redtail CRM, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Redtail CRM
Update timeline
- investigating Mar 25, 2026, 05:39 PM UTC
We are currently investigating an issue affecting some Redtail CRM account data feeds. This may result in delayed or missing account updates for a subset of clients. Our teams are actively working to identify the cause and restore normal processing as quickly as possible.
- resolved Mar 25, 2026, 07:43 PM UTC
The issue affecting standard Redtail CRM account feed processing has been resolved, and processing is fully restored. Account data is flowing normally, and we are continuing to monitor to confirm sustained stability.