Redtail incident

Redtail CRM Latency Issues

Minor Resolved View vendor source →

Redtail experienced a minor incident on May 6, 2026 affecting Redtail CRM, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 03:44 PM UTC
Resolved
May 06, 2026, 07:43 PM UTC
Duration
3h 58m
Detected by Pingoru
May 06, 2026, 03:44 PM UTC

Affected components

Redtail CRM

Update timeline

  1. investigating May 06, 2026, 03:44 PM UTC

    We are aware of an issue causing slowness when navigating Redtail CRM, including activities and workflows not loading on the calendar. Our teams are actively investigating and working to identify the root cause. We will provide updates as more information becomes available.

  2. monitoring May 06, 2026, 04:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2026, 07:43 PM UTC

    This incident has been resolved.

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