Redtail experienced a minor incident on June 10, 2025 affecting Redtail Email, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Redtail Email
Update timeline
- investigating Jun 10, 2025, 03:07 PM UTC
We are currently investigating delays in inbound messages for Redtail Email. Users may experience slower-than-usual delivery times. We’ll provide an update as soon as more information is available.
- resolved Jun 10, 2025, 03:43 PM UTC
We’ve resolved the earlier inbound message delays, and all systems are now operating normally. Please note: Messages sent during the impacted window may still experience delays of up to a few hours as they are processed by the sending servers. No action is required at this time. We will continue to monitor the queue to ensure full delivery. Thank you for your patience.