Redtail incident

Redtail Hosted Email: Mail Client Connection Issues

Minor Resolved View vendor source →

Redtail experienced a minor incident on September 25, 2024 affecting Redtail Email, lasting 4h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2024, 05:57 PM UTC
Resolved
Sep 25, 2024, 10:18 PM UTC
Duration
4h 21m
Detected by Pingoru
Sep 25, 2024, 05:57 PM UTC

Affected components

Redtail Email

Update timeline

  1. investigating Sep 25, 2024, 05:57 PM UTC

    We are currently investigating an issue affecting third-party mail clients, which may cause disruptions in sending and receiving emails. Our team is actively working to resolve this, and we will provide updates as soon as more information becomes available. Thank you for your patience.

  2. resolved Sep 25, 2024, 10:18 PM UTC

    This incident has been resolved.