Redtail incident

Redtail Email Services: Trouble Accessing Redtail Webmail

Minor Resolved View vendor source →

Redtail experienced a minor incident on September 26, 2024 affecting Redtail Email, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2024, 01:52 PM UTC
Resolved
Sep 26, 2024, 02:58 PM UTC
Duration
1h 6m
Detected by Pingoru
Sep 26, 2024, 01:52 PM UTC

Affected components

Redtail Email

Update timeline

  1. identified Sep 26, 2024, 01:52 PM UTC

    Our engineers have identified the issue causing some users to experience difficulties accessing webmail.redtailtechnology.com and we are working swiftly to restore services. We appreciate your patience as we work to resolve this.

  2. monitoring Sep 26, 2024, 02:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 26, 2024, 02:58 PM UTC

    This incident has been resolved.