Redtail experienced a notice incident on November 1, 2024 affecting Redtail CRM, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Redtail CRM
Update timeline
- identified Nov 01, 2024, 02:51 PM UTC
There is a potential for missed data syncing via Suite Sync between 5 a.m. and 7 a.m. PDT. If any data appears to be missing, users can resolve the issue by clicking the "Re-Sync" button on the Suite Sync Preferences page.
- resolved Nov 01, 2024, 04:15 PM UTC
This incident has been resolved.