Redtail incident

Redtail Webmail Performance Issues

Minor Resolved View vendor source →

Redtail experienced a minor incident on November 4, 2024 affecting Redtail Email, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2024, 04:21 PM UTC
Resolved
Nov 04, 2024, 05:54 PM UTC
Duration
1h 33m
Detected by Pingoru
Nov 04, 2024, 04:21 PM UTC

Affected components

Redtail Email

Update timeline

  1. investigating Nov 04, 2024, 04:21 PM UTC

    Users may experience slow performance when logging into and navigating Redtail Webmail. Our team is actively working to address the issue.

  2. monitoring Nov 04, 2024, 04:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2024, 05:54 PM UTC

    This incident has been resolved.