Redtail experienced a minor incident on January 3, 2025 affecting Redtail CRM, lasting 4h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Redtail CRM
Update timeline
- identified Jan 03, 2025, 04:53 PM UTC
Users accessing applications that are integrated with Redtail may be experiencing slowness or failures in relation to integration functionality. Our team is actively working to resolve the issue and expects to have service restored shortly. We apologize for the inconvenience and appreciate your patience.
- monitoring Jan 03, 2025, 06:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 03, 2025, 09:28 PM UTC
This incident has been resolved.