Redtail experienced a minor incident on January 24, 2025 affecting Redtail CRM, lasting 2h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Redtail CRM
Update timeline
- investigating Jan 24, 2025, 08:34 PM UTC
Redtail CRM is currently unavailable due to a third party outage. Our team is on standby and are investigating ways to get around the outage. We apologize for the inconvenience and appreciate your patience.
- monitoring Jan 24, 2025, 10:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 24, 2025, 11:02 PM UTC
This incident has been resolved.