Red Sift UK incident

Red Sift Platform (UK) – Intermittent Access Issues

Resolved after 2 hours 36 minutes, affecting Web Application and APIs and Red Sift Web Portal and 1 more, on August 3, 2026.

resolved Aug 03, 2026, 05:11 PM UTC

This incident is now resolved. Access to the Red Sift platform (UI and API) on our UK-hosted environment has been stable for over an hour. No action is required on your end.

Started
Aug 03, 2026, 02:35 PM UTC
Resolved
Aug 03, 2026, 05:11 PM UTC
Duration
2h 36m
Detected by Pingoru
Aug 03, 2026, 02:35 PM UTC

Affected components

Web Application and APIsRed Sift Web PortalWeb Application and APIsWeb Application and APIs

Update timeline

  1. identified Aug 03, 2026, 02:35 PM UTC

    Customers on our UK-hosted environment may experience intermittent issues accessing the Red Sift platform, including the dashboard and API. We've identified the cause and are working on mitigation. No action is required on your end.

  2. monitoring Aug 03, 2026, 03:09 PM UTC

    We've applied a mitigation for the intermittent access issues affecting the Red Sift platform (UI and API) on our UK-hosted environment. Access has stabilized and we're continuing to monitor. No action is required on your end. We'll post a final update once we've confirmed the issue is fully resolved.

  3. monitoring Aug 03, 2026, 03:25 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 03, 2026, 05:11 PM UTC

    This incident is now resolved. Access to the Red Sift platform (UI and API) on our UK-hosted environment has been stable for over an hour. No action is required on your end.

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