Red Sift UK Outage History

Red Sift UK is up right now

Red Sift UK had 10 outages in the last 2 years totaling 57h 24m of downtime, averaging 0.4 incidents per month.

There were 10 Red Sift UK outages since June 4, 2025 totaling 57h 24m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: redsift.statuspage.io

Major August 15, 2026

Smart DNS intermittent availability

Detected by Pingoru
Aug 15, 2026, 11:32 AM UTC
Resolved
Aug 17, 2026, 10:45 AM UTC
Duration
1d 23h
Affected: Dynamic Services
Timeline · 5 updates
  1. investigating Aug 15, 2026, 11:32 AM UTC

    We are currently investigating this issue.

  2. identified Aug 15, 2026, 11:52 AM UTC

    The issue has been isolated and mitigations are being implemented.

  3. monitoring Aug 15, 2026, 12:04 PM UTC

    Mitigations are in place. We are monitoring the results.

  4. monitoring Aug 15, 2026, 12:04 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 17, 2026, 10:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 3, 2026

Red Sift Platform (UK) – Intermittent Access Issues

Detected by Pingoru
Aug 03, 2026, 02:35 PM UTC
Resolved
Aug 03, 2026, 05:11 PM UTC
Duration
2h 36m
Affected: Web Application and APIsRed Sift Web PortalWeb Application and APIsWeb Application and APIs
Timeline · 4 updates
  1. identified Aug 03, 2026, 02:35 PM UTC

    Customers on our UK-hosted environment may experience intermittent issues accessing the Red Sift platform, including the dashboard and API. We've identified the cause and are working on mitigation. No action is required on your end.

  2. monitoring Aug 03, 2026, 03:09 PM UTC

    We've applied a mitigation for the intermittent access issues affecting the Red Sift platform (UI and API) on our UK-hosted environment. Access has stabilized and we're continuing to monitor. No action is required on your end. We'll post a final update once we've confirmed the issue is fully resolved.

  3. monitoring Aug 03, 2026, 03:25 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 03, 2026, 05:11 PM UTC

    This incident is now resolved. Access to the Red Sift platform (UI and API) on our UK-hosted environment has been stable for over an hour. No action is required on your end.

Read the full incident report →

Major July 13, 2026

Platform SSO login issues

Detected by Pingoru
Jul 13, 2026, 09:36 PM UTC
Resolved
Jul 13, 2026, 10:06 PM UTC
Duration
29m
Affected: Red Sift Web Portal
Timeline · 4 updates
  1. investigating Jul 13, 2026, 09:36 PM UTC

    We are aware that customers trying to login using SSO are encountering problems. We are looking into it and will have an update as soon as we have more information.

  2. investigating Jul 13, 2026, 09:56 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 13, 2026, 09:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 13, 2026, 10:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 3, 2026

Some services unavailable

Detected by Pingoru
Jun 03, 2026, 12:37 AM UTC
Resolved
Jun 03, 2026, 01:33 AM UTC
Duration
55m
Affected: Web Application and APIsRed Sift Web PortalWeb Application and APIsWeb Application and APIs
Timeline · 5 updates
  1. investigating Jun 03, 2026, 12:38 AM UTC

    Some customers are currently experiencing issues logging in and using our services. We are investigating

  2. investigating Jun 03, 2026, 12:38 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 03, 2026, 01:09 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 03, 2026, 01:24 AM UTC

    A fix has been implemented. Services are coming back. We are monitoring.

  5. resolved Jun 03, 2026, 01:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 9, 2026

Infrastructure Connectivity Issue

Detected by Pingoru
Jan 09, 2026, 10:45 AM UTC
Resolved
Jan 09, 2026, 11:21 AM UTC
Duration
36m
Affected: Web Application and APIsInfrastructure
Timeline · 3 updates
  1. identified Jan 09, 2026, 10:45 AM UTC

    We are experiencing connectivity issues with an upstream infrastructure provider affecting some functionality. Current impact on Brand Trust: - Management of faces and logos is unavailable - Activity page may take significantly longer to load (up to 60 seconds) We have escalated to the provider and are awaiting their response. We will post updates as we learn more.

  2. monitoring Jan 09, 2026, 10:51 AM UTC

    We have implemented a fix and functionality has been restored. We are continuing to monitor and working with the upstream provider on the underlying connectivity issue.

  3. resolved Jan 09, 2026, 11:21 AM UTC

    The issue has been resolved and all services are operating normally. Thank you for your patience.

Read the full incident report →

Notice August 11, 2025

Warning: Failures with our Service Provider

Detected by Pingoru
Aug 11, 2025, 01:48 PM UTC
Resolved
Aug 11, 2025, 02:38 PM UTC
Duration
49m
Affected: Web Application and APIsWeb Application and APIsWeb Application and APIsInfrastructureInfrastructureInfrastructureDynamic Services
Timeline · 2 updates
  1. investigating Aug 11, 2025, 01:48 PM UTC

    Our cloud service provider in the UK is experiencing failures affecting service availability and performance. We are monitoring the situation and so far this has not affected our service. We continue to monitor the situation while our provider investigates it.

  2. resolved Aug 11, 2025, 02:38 PM UTC

    Our provider reports that mitigation efforts are working. We will mark it as resolved and keep monitoring the situation

Read the full incident report →

Minor July 23, 2025

We are not receiving some of our lookalike data

Detected by Pingoru
Jul 23, 2025, 11:24 AM UTC
Resolved
Jul 23, 2025, 11:54 AM UTC
Duration
29m
Affected: Web Application and APIsInfrastructure
Timeline · 3 updates
  1. investigating Jul 23, 2025, 11:24 AM UTC

    We are currently investigating the issue with our technology partner.

  2. resolved Jul 23, 2025, 11:54 AM UTC

    This incident has been resolved.

  3. postmortem Nov 28, 2025, 12:25 PM UTC

    At 11:24 UTC on 2025-07-23 our monitors detected we had stopped receiving data on the service that feeds Brand Trust lookalikes. After further investigation it was decided that this was a partial outage only, since we have other sources of data. Even further investigation confirmed that data was being received but the metrics used to monitor it were not. So while we were still processing data, we were unaware of it. The incident was closed at 11:54. There was no customer impact or no data loss.

Read the full incident report →