Duplicate Slack notifications sent
Timeline · 1 update
- resolved Apr 24, 2026, 01:03 AM UTC
A subset of customers who use Reclaim.ai with Slack received a number of duplicate Slack notifications (event reminders, daily digest, etc.).
There were 9 Reclaim.ai outages since February 4, 2026 totaling 13h 31m of downtime. Each is summarised below — incident details, duration, and resolution information.
A subset of customers who use Reclaim.ai with Slack received a number of duplicate Slack notifications (event reminders, daily digest, etc.).
We are currently investigating an issue where some users are seeing errors when trying to add Zoom as the video conferencing option to Smart Meetings
The issue was identified and a fix was deployed.
This incident has been resolved.
We are currently investigating this issue.
There was no issue with calendar sync. All systems are working correclty.
Scheduling Links are currently not loading for users. We are urgently investigating this matter and will provide updates shortly.
The issue is rooted in an upstream provider outage. We are pursuing mitigation steps.
A potential mitigation for the issue is being rolled out right now. We will provide another update shortly.
Our failover to a different provider worked and Scheduling Links are back online for all users. We will be monitoring this situation closely throughout the day. We will also conduct a port mortem analysis to learn how we could respond faster to similar issues in the future. Thank you for your patience and understanding.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some users may experience a delay on syncs to and from their Google calendars.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
Tasks and their associated calendar events are in the process of being restored.
Tasks and logged time on past events have been restored for most customers.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.
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