Reclaim.ai incident

Unable to add Zoom to new Smart Meetings

Notice Resolved View vendor source →

Reclaim.ai experienced a notice incident on April 20, 2026 affecting Zoom Integration, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 06:53 PM UTC
Resolved
Apr 20, 2026, 08:12 PM UTC
Duration
1h 18m
Detected by Pingoru
Apr 20, 2026, 06:53 PM UTC

Affected components

Zoom Integration

Update timeline

  1. investigating Apr 20, 2026, 06:53 PM UTC

    We are currently investigating an issue where some users are seeing errors when trying to add Zoom as the video conferencing option to Smart Meetings

  2. investigating Apr 20, 2026, 08:11 PM UTC

    The issue was identified and a fix was deployed.

  3. resolved Apr 20, 2026, 08:12 PM UTC

    This incident has been resolved.