Reclaim.ai incident
Scheduling Links was returning 404 missing links; resolved now
Resolved after 23 minutes, affecting Scheduling Links, on April 2, 2026.
Our failover to a different provider worked and Scheduling Links are back online for all users. We will be monitoring this situation closely throughout the day. We will also conduct a port mortem analysis to learn how we could respond faster to similar issues in the future. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Apr 02, 2026, 05:31 PM UTC
Scheduling Links are currently not loading for users. We are urgently investigating this matter and will provide updates shortly.
- identified Apr 02, 2026, 05:36 PM UTC
The issue is rooted in an upstream provider outage. We are pursuing mitigation steps.
- identified Apr 02, 2026, 05:40 PM UTC
A potential mitigation for the issue is being rolled out right now. We will provide another update shortly.
- monitoring Apr 02, 2026, 05:49 PM UTC
Our failover to a different provider worked and Scheduling Links are back online for all users. We will be monitoring this situation closely throughout the day. We will also conduct a port mortem analysis to learn how we could respond faster to similar issues in the future. Thank you for your patience and understanding.
- resolved Apr 02, 2026, 05:54 PM UTC
This incident has been resolved.
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