Reclaim.ai Outage History
Reclaim.ai is up right nowPingoru has recorded 49 incidents for Reclaim.ai: 12 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 2 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 4 of 744 (1%) |
| September 2026 | 0 | 2 of 720 (0%) |
| October 2026 | 0 | 0 of 525 (0%) |
Incidents, newest first
Major August 31, 2026 Microsoft 365 outage affecting some connected accounts 5h 47m Microsoft Outlook Calendar
Started Aug 31, 2026, 08:10 PM UTC· resolved Sep 01, 2026, 01:58 AM UTC
- investigating Aug 31, 2026, 08:10 PM UTC
Microsoft is reporting a service degradation affecting Microsoft 365 (Business and Enterprise), including Outlook and Exchange. As a result, calendar syncing and scheduling may not work for Reclaim customers connected through a Microsoft 365 account. This is an issue on Microsoft's side, not with Reclaim. You can track Microsoft's progress here: https://status.cloud.microsoft We'll update this status as the situation changes.
- investigating Aug 31, 2026, 08:11 PM UTC
We are continuing to investigate this issue.
- resolved Sep 01, 2026, 01:58 AM UTC
This incident has been resolved.
Minor April 24, 2026 Duplicate Slack notifications sent –
Started Apr 24, 2026, 12:30 AM UTC· resolved Apr 24, 2026, 12:30 AM UTC
- resolved Apr 24, 2026, 01:03 AM UTC
A subset of customers who use Reclaim.ai with Slack received a number of duplicate Slack notifications (event reminders, daily digest, etc.).
Notice April 20, 2026 Unable to add Zoom to new Smart Meetings 1h 18m Zoom Integration
Started Apr 20, 2026, 06:53 PM UTC· resolved Apr 20, 2026, 08:12 PM UTC
- investigating Apr 20, 2026, 06:53 PM UTC
We are currently investigating an issue where some users are seeing errors when trying to add Zoom as the video conferencing option to Smart Meetings
- investigating Apr 20, 2026, 08:11 PM UTC
The issue was identified and a fix was deployed.
- resolved Apr 20, 2026, 08:12 PM UTC
This incident has been resolved.
Minor April 13, 2026 Degraded Calendar Sync Performance 28m Calendar Sync
Started Apr 13, 2026, 10:34 AM UTC· resolved Apr 13, 2026, 11:02 AM UTC
- investigating Apr 13, 2026, 10:34 AM UTC
We are currently investigating this issue.
- resolved Apr 13, 2026, 11:02 AM UTC
There was no issue with calendar sync. All systems are working correclty.
Notice April 2, 2026 Scheduling Links was returning 404 missing links; resolved now 23m Scheduling Links
Started Apr 02, 2026, 05:31 PM UTC· resolved Apr 02, 2026, 05:54 PM UTC
- investigating Apr 02, 2026, 05:31 PM UTC
Scheduling Links are currently not loading for users. We are urgently investigating this matter and will provide updates shortly.
- identified Apr 02, 2026, 05:36 PM UTC
The issue is rooted in an upstream provider outage. We are pursuing mitigation steps.
- identified Apr 02, 2026, 05:40 PM UTC
A potential mitigation for the issue is being rolled out right now. We will provide another update shortly.
- monitoring Apr 02, 2026, 05:49 PM UTC
Our failover to a different provider worked and Scheduling Links are back online for all users. We will be monitoring this situation closely throughout the day. We will also conduct a port mortem analysis to learn how we could respond faster to similar issues in the future. Thank you for your patience and understanding.
- resolved Apr 02, 2026, 05:54 PM UTC
This incident has been resolved.
Minor March 5, 2026 Degraded Performance 22m Google Apps Calendar, Zoom Integration, Todoist Integration, Microsoft Outlook Calendar and 9 more
Started Mar 05, 2026, 02:22 AM UTC· resolved Mar 05, 2026, 02:44 AM UTC
- investigating Mar 05, 2026, 02:22 AM UTC
We are currently investigating this issue.
- monitoring Mar 05, 2026, 02:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 05, 2026, 02:44 AM UTC
This incident has been resolved.
Minor February 11, 2026 Google Calendar Sync Delays 2h 29m Google Apps Calendar, Web Interface, Scheduler, Calendar Sync
Started Feb 11, 2026, 05:18 PM UTC· resolved Feb 11, 2026, 07:48 PM UTC
- investigating Feb 11, 2026, 05:18 PM UTC
Some users may experience a delay on syncs to and from their Google calendars.
- resolved Feb 11, 2026, 07:48 PM UTC
This incident has been resolved.
Minor February 9, 2026 Reclaim Planner slow to load / sporadic errors for subset of users 52m Web Interface
Started Feb 09, 2026, 06:45 PM UTC· resolved Feb 09, 2026, 07:37 PM UTC
- investigating Feb 09, 2026, 06:45 PM UTC
We are currently investigating this issue.
- monitoring Feb 09, 2026, 07:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 09, 2026, 07:37 PM UTC
This incident has been resolved.
Notice February 6, 2026 Todoist Active Tasks Desync 7h 12m Todoist Integration
Started Feb 06, 2026, 11:08 PM UTC· resolved Feb 07, 2026, 06:21 AM UTC
- identified Feb 06, 2026, 11:08 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 07, 2026, 02:57 AM UTC
Tasks and their associated calendar events are in the process of being restored.
- resolved Feb 07, 2026, 06:21 AM UTC
Tasks and logged time on past events have been restored for most customers.
Minor February 4, 2026 Todoist Integration Performance Degradation 24m Todoist Integration
Started Feb 04, 2026, 11:08 PM UTC· resolved Feb 04, 2026, 11:32 PM UTC
- investigating Feb 04, 2026, 11:08 PM UTC
We are currently investigating this issue.
- investigating Feb 04, 2026, 11:32 PM UTC
We are continuing to investigate this issue.
- resolved Feb 04, 2026, 11:32 PM UTC
This incident has been resolved.
Critical November 18, 2025 Intermittent access issues affecting Reclaim 4h Web Interface
Started Nov 18, 2025, 02:00 PM UTC· resolved Nov 18, 2025, 06:01 PM UTC
- investigating Nov 18, 2025, 02:00 PM UTC
We have determined that this is related to an issue with one of our external partners. We are awaiting updates on their end and will update here once this is resolved.
- investigating Nov 18, 2025, 04:07 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 18, 2025, 04:41 PM UTC
Reclaim may be available via https://app.reclaim.ai without issue. This incident is due to an issue with our upstream provider Cloudflare, impacting much of the internet. Cloudflare is now reporting that services are coming back online and we are monitoring. Track directly at https://www.cloudflarestatus.com/
- resolved Nov 18, 2025, 06:01 PM UTC
Cloudflare is reporting all issues have been resolved (https://www.cloudflarestatus.com/) so we are closing this incident, but will continue to monitor as needed.
Major September 22, 2025 Reclaim app and scheduler intermittently unavailable 42m Web Interface, Slack Integration, Scheduler, Calendar Sync and 1 more
Started Sep 22, 2025, 04:12 PM UTC· resolved Sep 22, 2025, 04:55 PM UTC
- investigating Sep 22, 2025, 04:12 PM UTC
We are aware that the web application and the underlying scheduler is inaccessible for some users.
- monitoring Sep 22, 2025, 04:20 PM UTC
The issue appears to be related to a bad deploy, which has since been rolled back. All systems appear to be fully operational again.
- resolved Sep 22, 2025, 04:55 PM UTC
This incident has been resolved.
Notice June 12, 2025 Google Calendar is not operational 1h 29m Google Apps Calendar
Started Jun 12, 2025, 06:29 PM UTC· resolved Jun 12, 2025, 07:58 PM UTC
- investigating Jun 12, 2025, 06:29 PM UTC
We are currently investigating this issue.
- investigating Jun 12, 2025, 07:57 PM UTC
We are continuing to investigate this issue.
- investigating Jun 12, 2025, 07:58 PM UTC
We are continuing to investigate this issue.
- resolved Jun 12, 2025, 07:58 PM UTC
This incident has been resolved.
Minor June 6, 2025 Brief Scheduling Link Booking Page Unavailability –
Started Jun 06, 2025, 04:00 PM UTC· resolved Jun 06, 2025, 04:00 PM UTC
- resolved Jun 06, 2025, 04:28 PM UTC
A small number of users weren't able to book meetings via scheduling links.
Notice June 2, 2025 Widespread Microsoft API issues causing users to be unable to sign up or connect Outlook calendars 4h 26m
Started Jun 02, 2025, 08:21 PM UTC· resolved Jun 03, 2025, 12:48 AM UTC
- identified Jun 02, 2025, 08:21 PM UTC
We have identified an issue that is affecting Microsoft Outlook Calendar users and signups, which is preventing the ability to sign up or connect Microsoft Outlook Calendars to Reclaim accounts. Specifically, we've discovered an issue with the Microsoft Graph API where the main /me/calendars endpoint is returning an Internal Server Error (500). This issue is widespread for all services that integrate with Microsoft calendars and is not isolated to Reclaim. We and other companies have raised the issue up with Microsoft and are awaiting a resolution. To see more details about the issue as reported to Microsoft's own forums, please see the following threads: https://learn.microsoft.com/en-us/answers/questions/2279133/getting-500-response-errors-to-get-me-calendars-al https://learn.microsoft.com/en-us/answers/questions/2280408/internal-server-error-alway-as-a-response-for-micr https://learn.microsoft.com/en-us/answers/questions/2280189/i-am-getting-500-internal-server-error-on-https-gr
- resolved Jun 03, 2025, 12:48 AM UTC
This incident has been resolved.
Minor May 19, 2025 Reclaim Linear Integration Issue - 5/19/25 @ 8:52am PST 1h 26m Linear Integration
Started May 19, 2025, 03:54 PM UTC· resolved May 19, 2025, 05:20 PM UTC
- identified May 19, 2025, 03:54 PM UTC
Linear is currently experiencing issues causing delays with Reclaim<>Linear sync. Linear has confirmed this on their status page: https://linearstatus.com/
- identified May 19, 2025, 03:55 PM UTC
We monitoring Linear status and will update when issue is resolved
- monitoring May 19, 2025, 04:11 PM UTC
Linear has updated their status to operational and we are monitoring/verifying
- resolved May 19, 2025, 05:20 PM UTC
This incident has been resolved.
Minor April 28, 2025 Some users experiencing issues logging in 8m Web Interface
Started Apr 28, 2025, 04:40 PM UTC· resolved Apr 28, 2025, 04:48 PM UTC
- investigating Apr 28, 2025, 04:40 PM UTC
We are currently investigating this issue.
- investigating Apr 28, 2025, 04:42 PM UTC
We are continuing to investigate this issue.
- resolved Apr 28, 2025, 04:48 PM UTC
This incident has been resolved.
Major April 6, 2025 Reclaim slow, inaccessible 2h 12m Google Apps Calendar, Zoom Integration, Todoist Integration, Microsoft Outlook Calendar and 9 more
Started Apr 06, 2025, 09:44 PM UTC· resolved Apr 06, 2025, 11:57 PM UTC
- identified Apr 06, 2025, 09:44 PM UTC
We are aware that Reclaim is acting slowly or inaccessible to some people. A database maintenance we were attempting to do is having trouble. We are working on resolving this issue.
- identified Apr 06, 2025, 10:27 PM UTC
We are in the middle of rolling back the database upgrade that led to this issue. Until that completes, new users will not be able to sign up and Reclaim will be inaccessible. We apologize for the inconvenience. We will provide another update shortly.
- monitoring Apr 06, 2025, 11:10 PM UTC
The restore is complete and the application is now loading. The system will need to process changes from calendars and other integrations that happened during this outage. We will provide another update when all that work is complete. Until then, your schedule may appear to be a bit delayed.
- resolved Apr 06, 2025, 11:57 PM UTC
This incident has been resolved.
Minor March 19, 2025 Microsoft Outlook sync delays 10h 36m Microsoft Outlook Calendar
Started Mar 19, 2025, 12:52 PM UTC· resolved Mar 19, 2025, 11:29 PM UTC
- investigating Mar 19, 2025, 12:52 PM UTC
We have received reports of delays in syncing in both directions for Microsoft Outlook. We're currently investigating the issue.
- identified Mar 19, 2025, 02:15 PM UTC
We are seeing the delays on Microsoft sync decrease, but there are still some delays for some users. We are continuing to mitigate the issue.
- identified Mar 19, 2025, 05:05 PM UTC
We are continuing to investigate and resolve the issue impacting delayed Outlook sync. We believe the issue impacts ~20% of the Outlook beta users. A potential fix is being deployed right now and we will continue to monitor the situation.
- monitoring Mar 19, 2025, 10:32 PM UTC
A fix has gone out and we are seeing the delayed work is getting processes. We anticipate we will be fully caught up with calendar sync changes in the next 1-2 hours. We will provide another update soon.
- resolved Mar 19, 2025, 11:29 PM UTC
The backlog has fully processed. We have determined that the core cause of today's incident was due to some (unrelated) database maintenance work we initiated yesterday, which began to have compounding impact on the specific Microsoft Outlook subsystem. We halted the maintenance work and will be exploring other ways to do that work in the future without causing a similar incident. Thank you for your patience as we worked through your Outlook calendar changes today.
Major January 10, 2025 Issues logging in 2h 39m Web Interface
Started Jan 10, 2025, 09:48 PM UTC· resolved Jan 11, 2025, 12:27 AM UTC
- investigating Jan 10, 2025, 09:48 PM UTC
We are investigating reports of issues logging in that may be related to an update we rolled out recently. We will provide an update here shortly.
- identified Jan 10, 2025, 09:58 PM UTC
The issue appears to be related to our most recent deploy. Some users were forced out of their session, but they are able to log back in. If you were logged out and can't log back in, please let us know.
- resolved Jan 11, 2025, 12:27 AM UTC
This incident has been resolved.
Major November 14, 2024 Brief Scheduling Link Disruption –
Started Nov 14, 2024, 09:00 PM UTC· resolved Nov 14, 2024, 09:00 PM UTC
- resolved Nov 14, 2024, 10:02 PM UTC
On 11/14/2024 from 1:16pm to 1:35pm the Scheduling Link booking pages experienced a temporary disruption that may have caused the links to fail on loading. Our team promptly noticed and resolved the issue and is working on a permanent fix.