Duplicate Slack notifications sent
Timeline · 1 update
- resolved Apr 24, 2026, 01:03 AM UTC
A subset of customers who use Reclaim.ai with Slack received a number of duplicate Slack notifications (event reminders, daily digest, etc.).
Reclaim.ai Outage History
Reclaim.ai is up right nowReclaim.ai had 15 outages in the last 2 years totaling 25h 37m of downtime — averaging 0.6 incidents per month.
There were 15 Reclaim.ai outages since May 19, 2025 totaling 25h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.
Unable to add Zoom to new Smart Meetings
Affected: Zoom Integration
Timeline · 3 updates
- investigating Apr 20, 2026, 06:53 PM UTC
We are currently investigating an issue where some users are seeing errors when trying to add Zoom as the video conferencing option to Smart Meetings
- investigating Apr 20, 2026, 08:11 PM UTC
The issue was identified and a fix was deployed.
- resolved Apr 20, 2026, 08:12 PM UTC
This incident has been resolved.
Degraded Calendar Sync Performance
Affected: Calendar Sync
Timeline · 2 updates
- investigating Apr 13, 2026, 10:34 AM UTC
We are currently investigating this issue.
- resolved Apr 13, 2026, 11:02 AM UTC
There was no issue with calendar sync. All systems are working correclty.
Scheduling Links was returning 404 missing links; resolved now
Affected: Scheduling Links
Timeline · 5 updates
- investigating Apr 02, 2026, 05:31 PM UTC
Scheduling Links are currently not loading for users. We are urgently investigating this matter and will provide updates shortly.
- identified Apr 02, 2026, 05:36 PM UTC
The issue is rooted in an upstream provider outage. We are pursuing mitigation steps.
- identified Apr 02, 2026, 05:40 PM UTC
A potential mitigation for the issue is being rolled out right now. We will provide another update shortly.
- monitoring Apr 02, 2026, 05:49 PM UTC
Our failover to a different provider worked and Scheduling Links are back online for all users. We will be monitoring this situation closely throughout the day. We will also conduct a port mortem analysis to learn how we could respond faster to similar issues in the future. Thank you for your patience and understanding.
- resolved Apr 02, 2026, 05:54 PM UTC
This incident has been resolved.
Degraded Performance
Affected: Google Apps CalendarZoom IntegrationTodoist IntegrationMicrosoft Outlook CalendarWeb InterfaceClickUp IntegrationSlack IntegrationAsana IntergationSchedulerLinear IntegrationCalendar SyncJira IntegrationScheduling Links
Timeline · 3 updates
- investigating Mar 05, 2026, 02:22 AM UTC
We are currently investigating this issue.
- monitoring Mar 05, 2026, 02:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 05, 2026, 02:44 AM UTC
This incident has been resolved.
Google Calendar Sync Delays
Affected: Google Apps CalendarWeb InterfaceSchedulerCalendar Sync
Timeline · 2 updates
- investigating Feb 11, 2026, 05:18 PM UTC
Some users may experience a delay on syncs to and from their Google calendars.
- resolved Feb 11, 2026, 07:48 PM UTC
This incident has been resolved.
Reclaim Planner slow to load / sporadic errors for subset of users
Affected: Web Interface
Timeline · 3 updates
- investigating Feb 09, 2026, 06:45 PM UTC
We are currently investigating this issue.
- monitoring Feb 09, 2026, 07:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 09, 2026, 07:37 PM UTC
This incident has been resolved.
Todoist Active Tasks Desync
Affected: Todoist Integration
Timeline · 3 updates
- identified Feb 06, 2026, 11:08 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 07, 2026, 02:57 AM UTC
Tasks and their associated calendar events are in the process of being restored.
- resolved Feb 07, 2026, 06:21 AM UTC
Tasks and logged time on past events have been restored for most customers.
Todoist Integration Performance Degradation
Affected: Todoist Integration
Timeline · 3 updates
- investigating Feb 04, 2026, 11:08 PM UTC
We are currently investigating this issue.
- investigating Feb 04, 2026, 11:32 PM UTC
We are continuing to investigate this issue.
- resolved Feb 04, 2026, 11:32 PM UTC
This incident has been resolved.
Intermittent access issues affecting Reclaim
Affected: Web Interface
Timeline · 4 updates
- investigating Nov 18, 2025, 02:00 PM UTC
We have determined that this is related to an issue with one of our external partners. We are awaiting updates on their end and will update here once this is resolved.
- investigating Nov 18, 2025, 04:07 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 18, 2025, 04:41 PM UTC
Reclaim may be available via https://app.reclaim.ai without issue. This incident is due to an issue with our upstream provider Cloudflare, impacting much of the internet. Cloudflare is now reporting that services are coming back online and we are monitoring. Track directly at https://www.cloudflarestatus.com/
- resolved Nov 18, 2025, 06:01 PM UTC
Cloudflare is reporting all issues have been resolved (https://www.cloudflarestatus.com/) so we are closing this incident, but will continue to monitor as needed.
Reclaim app and scheduler intermittently unavailable
Affected: Web InterfaceSlack IntegrationSchedulerCalendar SyncScheduling Links
Timeline · 3 updates
- investigating Sep 22, 2025, 04:12 PM UTC
We are aware that the web application and the underlying scheduler is inaccessible for some users.
- monitoring Sep 22, 2025, 04:20 PM UTC
The issue appears to be related to a bad deploy, which has since been rolled back. All systems appear to be fully operational again.
- resolved Sep 22, 2025, 04:55 PM UTC
This incident has been resolved.
Google Calendar is not operational
Affected: Google Apps Calendar
Timeline · 4 updates
- investigating Jun 12, 2025, 06:29 PM UTC
We are currently investigating this issue.
- investigating Jun 12, 2025, 07:57 PM UTC
We are continuing to investigate this issue.
- investigating Jun 12, 2025, 07:58 PM UTC
We are continuing to investigate this issue.
- resolved Jun 12, 2025, 07:58 PM UTC
This incident has been resolved.
Brief Scheduling Link Booking Page Unavailability
Timeline · 1 update
- resolved Jun 06, 2025, 04:28 PM UTC
A small number of users weren't able to book meetings via scheduling links.
Widespread Microsoft API issues causing users to be unable to sign up or connect Outlook calendars
Timeline · 2 updates
- identified Jun 02, 2025, 08:21 PM UTC
We have identified an issue that is affecting Microsoft Outlook Calendar users and signups, which is preventing the ability to sign up or connect Microsoft Outlook Calendars to Reclaim accounts. Specifically, we've discovered an issue with the Microsoft Graph API where the main /me/calendars endpoint is returning an Internal Server Error (500). This issue is widespread for all services that integrate with Microsoft calendars and is not isolated to Reclaim. We and other companies have raised the issue up with Microsoft and are awaiting a resolution. To see more details about the issue as reported to Microsoft's own forums, please see the following threads: https://learn.microsoft.com/en-us/answers/questions/2279133/getting-500-response-errors-to-get-me-calendars-al https://learn.microsoft.com/en-us/answers/questions/2280408/internal-server-error-alway-as-a-response-for-micr https://learn.microsoft.com/en-us/answers/questions/2280189/i-am-getting-500-internal-server-error-on-https-gr
- resolved Jun 03, 2025, 12:48 AM UTC
This incident has been resolved.
Reclaim Linear Integration Issue - 5/19/25 @ 8:52am PST
Affected: Linear Integration
Timeline · 4 updates
- identified May 19, 2025, 03:54 PM UTC
Linear is currently experiencing issues causing delays with Reclaim<>Linear sync. Linear has confirmed this on their status page: https://linearstatus.com/
- identified May 19, 2025, 03:55 PM UTC
We monitoring Linear status and will update when issue is resolved
- monitoring May 19, 2025, 04:11 PM UTC
Linear has updated their status to operational and we are monitoring/verifying
- resolved May 19, 2025, 05:20 PM UTC
This incident has been resolved.