Resolved after 49 minutes, affecting Slack Integration and Scheduler and 1 more, on February 4, 2023.
The incident has been resolved. All customers are now receiving realtime process again.
Affected components
Slack IntegrationSchedulerCalendar Sync
Update timeline
- identified Feb 04, 2023, 05:55 PM UTC
There is an active issue in which changes to your Google Calendar may be several hours delayed before being visible in Reclaim's UI or being processed by the Reclaim platform. This issue is impacting 25% of customers.
- monitoring Feb 04, 2023, 06:32 PM UTC
A fix is in place and we are monitoring the situation. It may take up to ~30 minutes for all impacted users to be back to fully realtime updates.
- resolved Feb 04, 2023, 06:44 PM UTC
The incident has been resolved. All customers are now receiving realtime process again.
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