Reclaim.ai incident

Reclaim.ai app and services unavailable

Resolved after 32 minutes, affecting Todoist Integration and Web Interface and 1 more, on May 24, 2023.

resolved May 24, 2023, 12:39 AM UTC

This incident has been resolved as of 5:37pm PDT. All services and the Reclaim.ai web application are fully operational and back online.

Started
May 24, 2023, 12:07 AM UTC
Resolved
May 24, 2023, 12:39 AM UTC
Duration
32m
Detected by Pingoru
May 24, 2023, 12:07 AM UTC

Affected components

Todoist IntegrationWeb InterfaceSlack IntegrationSchedulerCalendar SyncScheduling Links

Update timeline

  1. investigating May 24, 2023, 12:07 AM UTC

    Starting at 5:01pm PDT, Reclaim.ai services and application became unavailable. We are currently investigating the issue and will update as soon as a fix is available.

  2. investigating May 24, 2023, 12:09 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 24, 2023, 12:28 AM UTC

    As of 5:27pm PDT, Reclaim.ai services and application remain unavailable. We are actively investigating the issue and will update once we've identified a fix.

  4. monitoring May 24, 2023, 12:33 AM UTC

    We've implemented a fix at 5:32pm PDT and are monitoring results to ensure Reclaim.ai services and application remain operational.

  5. resolved May 24, 2023, 12:39 AM UTC

    This incident has been resolved as of 5:37pm PDT. All services and the Reclaim.ai web application are fully operational and back online.

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