Resolved after 1 hour 16 minutes, affecting Web Interface and Slack Integration and 1 more, on August 23, 2023.
The problem appears to be related to our ClickUp integration. While we continue to investigate and resolve the issue, we have scaled our frontend capacity, which should smooth out the overall experience. We will continue to provide updates as we have them.
Affected components
Update timeline
- investigating Aug 23, 2023, 07:48 AM UTC
We are aware of an issue where the Reclaim web app is slow to load and/or timing out. Other background services are impacted as well, but to a lesser degree. We are working on a resolution.
- identified Aug 23, 2023, 08:02 AM UTC
The problem appears to be related to our ClickUp integration. While we continue to investigate and resolve the issue, we have scaled our frontend capacity, which should smooth out the overall experience. We will continue to provide updates as we have them.
- resolved Aug 23, 2023, 09:04 AM UTC
This incident has been resolved.
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