Rebrandly is currently experiencing a major incident affecting Rebrandly API (Classic Workspaces) and Rebrandly API (Extended Workspaces), which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 12, 2026, 05:45 PM UTC
We are investigating elevated error rates (403s & 500s)on the Rebrandly link creation API. Some customers may receive "permission denied" responses when creating links via the API, and bulk creation requests may complete with fewer links than requested. Authentication and link redirection are not affected, and existing links continue to work normally. We will provide an update within 1 hour
- investigating May 12, 2026, 06:46 PM UTC
We have addressed one contributing factor (database write throttling) and are continuing to investigate a separate factor that is keeping customer-facing error rates elevated. Authentication and link redirection remain unaffected. We will provide another update within 1 hour.