Resolved after 2 hours 45 minutes, affecting Branded Links redirect (Domain Names registered via Rebrandly) and Branded Links redirect (Domain Names managed outside Rebrandly) and 1 more, on October 7, 2020.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 07, 2020, 12:53 PM UTC
There is an ongoing downtime issue for branded links and system links. We are currently investigating this issue.
- investigating Oct 07, 2020, 01:03 PM UTC
We are continuing to investigate this issue.
- identified Oct 07, 2020, 01:46 PM UTC
The issue no longer affects branded links, but it still affects uptime for links created with domain name rebrand.ly. We are working on a patch.
- identified Oct 07, 2020, 02:33 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 07, 2020, 02:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 07, 2020, 03:38 PM UTC
This incident has been resolved.
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