Rebrandly incident

Intermittent Issues with Branded Domain Redirects

Notice Resolved View vendor source →

Rebrandly experienced a notice incident on October 29, 2025 affecting Branded Links redirect (Domain Names registered via Rebrandly) and Branded Links redirect (Domain Names managed outside Rebrandly), lasting 6h 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 01:13 AM UTC
Resolved
Oct 29, 2025, 07:28 AM UTC
Duration
6h 14m
Detected by Pingoru
Oct 29, 2025, 01:13 AM UTC

Affected components

Branded Links redirect (Domain Names registered via Rebrandly)Branded Links redirect (Domain Names managed outside Rebrandly)

Update timeline

  1. identified Oct 29, 2025, 01:13 AM UTC

    We are experiencing intermittent issues with branded domain redirects due to an AWS infrastructure incident in the US-EAST-1 region affecting ECS services. AWS estimates full recovery within 2-3 hours. Redirects may fail or experience delays during this time. We are monitoring closely and services will recover automatically as AWS resolves the issue.

  2. monitoring Oct 29, 2025, 01:39 AM UTC

    A fix has been implemented, and we are monitoring the redirections

  3. resolved Oct 29, 2025, 07:28 AM UTC

    This incident has been resolved.