Rebrandly incident

Intermittent Issues with Branded Domain Redirects

Resolved after 6 hours 14 minutes, affecting Branded Links redirect (Domain Names registered via Rebrandly) and Branded Links redirect (Domain Names managed outside Rebrandly), on October 29, 2025.

monitoring Oct 29, 2025, 01:39 AM UTC

A fix has been implemented, and we are monitoring the redirections

Started
Oct 29, 2025, 01:13 AM UTC
Resolved
Oct 29, 2025, 07:28 AM UTC
Duration
6h 14m
Detected by Pingoru
Oct 29, 2025, 01:13 AM UTC

Affected components

Branded Links redirect (Domain Names registered via Rebrandly)Branded Links redirect (Domain Names managed outside Rebrandly)

Update timeline

  1. identified Oct 29, 2025, 01:13 AM UTC

    We are experiencing intermittent issues with branded domain redirects due to an AWS infrastructure incident in the US-EAST-1 region affecting ECS services. AWS estimates full recovery within 2-3 hours. Redirects may fail or experience delays during this time. We are monitoring closely and services will recover automatically as AWS resolves the issue.

  2. monitoring Oct 29, 2025, 01:39 AM UTC

    A fix has been implemented, and we are monitoring the redirections

  3. resolved Oct 29, 2025, 07:28 AM UTC

    This incident has been resolved.

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