Rebill incident

Processing issues with 3.0 transfers - Argentina

Resolved after 1 hour 15 minutes, on March 13, 2024.

resolved Mar 13, 2024, 10:41 PM UTC

Dear Merchants, We wish to inform you of a recent service interruption due to technical issues encountered by our local acquirer in Argentina. This issue has impacted the processing of Transfers 3.0 during the following time frame: Date: March 13, 2024 Affected Time: 02:15 to 03:30 AM UTC We are pleased to report that the incident has been fully resolved. We are committed to transparency and continuous improvement and will take further steps to prevent future disruptions. Should you have experienced any inconvenience during this period, or if you have additional questions, please do not hesitate to contact our support team at [email protected]. We are here to assist you with anything you need. We appreciate your understanding and patience during this time.

Started
Mar 13, 2024, 02:15 AM UTC
Resolved
Mar 13, 2024, 03:30 AM UTC
Duration
1h 15m
Detected by Pingoru
Mar 13, 2024, 02:15 AM UTC

Update timeline

  1. resolved Mar 13, 2024, 10:41 PM UTC

    Dear Merchants, We wish to inform you of a recent service interruption due to technical issues encountered by our local acquirer in Argentina. This issue has impacted the processing of Transfers 3.0 during the following time frame: Date: March 13, 2024 Affected Time: 02:15 to 03:30 AM UTC We are pleased to report that the incident has been fully resolved. We are committed to transparency and continuous improvement and will take further steps to prevent future disruptions. Should you have experienced any inconvenience during this period, or if you have additional questions, please do not hesitate to contact our support team at [email protected]. We are here to assist you with anything you need. We appreciate your understanding and patience during this time.

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