RealVNC Outage History

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RealVNC had 5 outages in the last 2 years totaling 60h 3m of downtime — averaging 0.2 incidents per month.

There were 5 RealVNC outages since October 21, 2025 totaling 60h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://realvnc.statuspage.io

Critical August 5, 2026

Cloud connectivity and Portal issues

Detected by Pingoru
Aug 05, 2026, 02:15 PM UTC
Resolved
Aug 06, 2026, 08:54 AM UTC
Duration
18h 38m
Affected: Connectivity ServiceAccount authenticationPortalTeam Management Service
Timeline · 6 updates
  1. investigating Aug 05, 2026, 02:15 PM UTC

    We are aware of an issue with cloud connectivity and the management portal and we are currently investigating

  2. investigating Aug 05, 2026, 02:16 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 05, 2026, 02:19 PM UTC

    We are continuing to investigate this issue.

  4. identified Aug 05, 2026, 03:31 PM UTC

    The cause of the issue has now been identified and we are currently rolling out a fix.

  5. monitoring Aug 05, 2026, 04:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 06, 2026, 08:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 14, 2026

Cloud Connection Delays

Detected by Pingoru
Jul 14, 2026, 06:56 PM UTC
Resolved
Jul 15, 2026, 09:53 AM UTC
Duration
14h 57m
Affected: Connectivity Service
Timeline · 3 updates
  1. identified Jul 14, 2026, 06:56 PM UTC

    We are aware of an issue with cloud connectivity affecting a small number of customers. The issue has been identified and a fix is being implemented.

  2. monitoring Jul 14, 2026, 07:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2026, 09:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 28, 2026

Some logins via the RealVNC Connect Portal may fail

Detected by Pingoru
May 28, 2026, 09:55 AM UTC
Resolved
May 28, 2026, 03:21 PM UTC
Duration
5h 26m
Affected: Account authenticationPortal
Timeline · 4 updates
  1. investigating May 28, 2026, 09:55 AM UTC

    We are currently investigating an issue where some users are unable to login to the RealVNC Connect Portal.

  2. identified May 28, 2026, 09:55 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 28, 2026, 10:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 28, 2026, 03:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025

Incident with Cloudflare

Detected by Pingoru
Nov 18, 2025, 12:04 PM UTC
Resolved
Nov 19, 2025, 08:19 AM UTC
Duration
20h 14m
Affected: Website (www.realvnc.com)PortalPortalDownloads
Timeline · 6 updates
  1. investigating Nov 18, 2025, 12:04 PM UTC

    One of our 3rd party providers (Cloudflare) is currently experiencing a network incident which has affected access to the RealVNC website and RealVNC Connect management portals. We will provide more details as information becomes available.

  2. investigating Nov 18, 2025, 12:04 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 18, 2025, 12:08 PM UTC

    We are continuing to investigate this issue.

  4. identified Nov 18, 2025, 02:11 PM UTC

    Cloudflare have identified the issue and are fixing the affected components.

  5. monitoring Nov 18, 2025, 02:51 PM UTC

    Cloudflare have implemented a fix and the incident appears to be resolved. We are continuing to monitor.

  6. resolved Nov 19, 2025, 08:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 21, 2025

Issue identified with the RealVNC Connect Connectivity and Team Management services

Detected by Pingoru
Oct 21, 2025, 03:31 PM UTC
Resolved
Oct 21, 2025, 04:19 PM UTC
Duration
47m
Affected: Connectivity ServiceTeam Management Service
Timeline · 4 updates
  1. identified Oct 21, 2025, 03:31 PM UTC

    We have identified the issue and are working on a fix

  2. identified Oct 21, 2025, 03:38 PM UTC

    A fix has been deployed and services are normalising

  3. monitoring Oct 21, 2025, 04:03 PM UTC

    We are monitoring the impacted services

  4. resolved Oct 21, 2025, 04:19 PM UTC

    The impacted services are fully operational.

Read the full incident report →