RealVNC experienced a minor incident on July 14, 2026 affecting Connectivity Service, lasting 14h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Connectivity Service
Update timeline
- identified Jul 14, 2026, 06:56 PM UTC
We are aware of an issue with cloud connectivity affecting a small number of customers. The issue has been identified and a fix is being implemented.
- monitoring Jul 14, 2026, 07:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 15, 2026, 09:53 AM UTC
This incident has been resolved.