Resolved after 4 hours 28 minutes, on October 18, 2026.
US sessions were unavailable from roughly 04:00 to 08:40 UTC after a failure in our cloud provider's infrastructure took the machine hosting our US region offline. We've moved everything onto new hardware and US play is fully restored. Sorry for the lost play time. We're adding redundancy to the US region, so a single machine failure can't do this again..
Update timeline
- investigating Oct 18, 2026, 04:02 AM UTC
US servers for WukongMP are down at the moment. We're investigating the cause of the issue..
- identified Oct 18, 2026, 08:15 AM UTC
We've identified the cause of the incident, and we're working on a fix..
- resolved Oct 18, 2026, 08:30 AM UTC
This incident has been resolved and servers are available again..
- monitoring Oct 18, 2026, 08:36 AM UTC
US sessions were unavailable from roughly 04:00 to 08:40 UTC after a failure in our cloud provider's infrastructure took the machine hosting our US region offline. We've moved everything onto new hardware and US play is fully restored. Sorry for the lost play time. We're adding redundancy to the US region, so a single machine failure can't do this again..
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